Privacy Policy

Welcome to UniHide. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium leather goods. Please read this privacy policy carefully.

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site.
• Financial Data: Financial information, such as data related to your payment method (e.g., bKash, Nagad, credit card details), is securely processed by our third-party payment gateways. We do not store financial data directly on our servers.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Process and deliver your orders, and handle returns or warranty claims.
• Send you email, WhatsApp messages, and SMS notifications regarding your order status and shipping updates.
• Deliver targeted advertising, newsletters, and promotions.
• Improve our website performance and customer service.

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only in the following circumstances:

• Delivery Partners: We share your name, address, and phone number with our courier partners (e.g., Steadfast, Pathao, Sundarban) solely to deliver your orders.
• Payment Processors: To process payments securely.
• By Law: If required to respond to legal process, investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.